Download drivers, Utilities and firmware. Now go to drivers and downloads/select product/printers/select your printer. When done, it should prompt you to restart your computer. If using Vista, go to drivers and downloads and download the patch and install the patch. Go to start/programs/Dell printers and un-install your printer. How are you connected to the printer? wired of wireless? If printer has a network card, the skip past the print server part and install the printer. If using a print sever, then I would recommend Fixing the network first. If using USB, then only do the top section. These are basic printer installation instructions. If this fails, then re-install the printer this way.īecause most people don't post enough information, like computer make and model, operating system, printer make and model and how they're connected. Everything except the DSL modem/router itself. If using DSL, a DSL filter must be on everything, phone, answering machine, faxes, etc. First look at start/programs/Dell Printers/Dell Photo AIO Printer 964/printer setup utilityĬheck your settings for send and receive.
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